Do you really charge 0% commission?
Yes. You pay one flat price — monthly or yearly — and keep 100% of every booking. We never take a per-booking cut the way marketplaces like Rezdy or FareHarbor do.
Do I have to change how I take bookings?
No — that's the whole point. Keep taking bookings on WhatsApp, Instagram and Messenger exactly like you do today. Connect your channels once and the booking messages your guests send turn into ready-to-confirm pending bookings on their own — you just review and tap confirm. Nothing changes for your customers; there's nothing for them to install.
What if I take a booking somewhere you don't connect to?
Paste a screenshot of the chat and we read the customer, dates, and party size into a draft booking. You review every detail and confirm — nothing is saved until you say so. It's the manual fallback for anywhere automatic capture isn't set up.
Do you read all my chats?
No. The system is fully automated — no person ever reads your messages. It only looks at messages containing booking words like “book”, “availability” or “dates”, which you control; everything else is ignored on the spot and never sent to us or stored. And we only ever keep the booking details we pull out, never the conversation.
Can I collect deposits and payments?
Yes. Generate a Stripe checkout link in one click to take a deposit or full payment, and the booking updates automatically once it's paid.
Which activities is Retveno built for?
Operators of exotic adventure experiences — rafting, scuba, paragliding, ATV/quad, kitesurf, canyoning, safaris and more — who take bookings over chat instead of a marketplace.
Do I need any technical skills to set up?
No. Create your tours, set capacity, and you're taking bookings the same afternoon — no developers or integrations required.
Is there a free plan, and can I cancel anytime?
Yes to both. Start free with no credit card, upgrade when you're ready, and cancel whenever you like — your data stays yours.