WhatsApp · Instagram · Messenger — captured automatically

Free booking software for tour operators

Retveno is a free booking system for tour, activity and appointment operators — free permanently, not for fourteen days. The free plan takes 20 bookings a month with 0% commission and no card, and your WhatsApp and Instagram messages become bookings automatically.

No credit card required · Your guests keep using the apps they already love

0%Commission on bookings
InstantFrom DM to pending booking
100%Of every sale is yours

Built for operators

Keep your channels — lose the admin

Your DMs become bookings — automatically

Connect your channels once and the messages customers send you on WhatsApp, Instagram and Messenger turn into ready-to-confirm bookings by themselves. No copy-paste, no typing, nothing for your guests to install — you just tap confirm. Only messages that mention a booking are ever read; never your private chats.

Commission-free

Unlike Rezdy or FareHarbor, we never take a cut of your bookings. One flat monthly price, every sale is yours.

WhatsApp reminders

Automatic SMS and WhatsApp reminders before each trip cut no-shows without you lifting a finger.

What the free plan actually includes

20 bookings a month, the booking manager, your own tours and custom fields, 3 scheduled departures a month and 5 automatic chat-to-booking extractions a month. No commission on any of them, and no card to start.

What it does not include: reminders, deposits, waivers, unlimited departures, the calendar sync and the website widget are paid features. We would rather say that here than have you find out in week two.

Three kinds of “free” in booking systems

Most free booking software is free in one of three ways, and the difference decides what it costs you later. Worth knowing which one you are signing up to before you move your bookings into it.

  1. Free because you are distributing The plan is free while your inventory sits on a marketplace shelf. Good if that shelf brings you guests; expensive if your bookings were always going to come from your own Instagram.
  2. Free until somebody books No subscription, a fee on each booking instead — sometimes added to the guest's total rather than yours. The software is free; the bookings are not, and the cost grows exactly as the season does.
  3. Free up to a ceiling A real plan with a cap on it. Nothing is taken per booking and nothing is billed until you outgrow the cap. This is the shape Retveno uses — 20 bookings a month, then a flat price.

A free trial is not a free plan

Most results for “free online booking system” are fourteen-day trials that ask for a card first. A trial is a deadline. A free plan is a floor you can sit on through a quiet winter and still have your bookings in one place when the season turns.

Retveno does it the other way round. Every new account starts with 14 days of the full Pro plan — no card — and then settles onto the free plan instead of locking you out.

When it is worth paying

Past 20 bookings a month, or the first time a no-show costs you a seat you could have held with a deposit. Paid plans start at €19 a month flat, still with 0% commission — the price moves when you add staff, never when you have a good week.

Frequently asked questions

Is the free booking system really free?

Yes — permanently, not as a trial. No card to sign up, no commission on any booking, and no expiry date. The limit is 20 bookings a month, not a countdown.

What happens when I hit the monthly limit?

Nothing is deleted and nothing is charged automatically. New booking requests keep arriving and are saved; you upgrade to confirm more that month, or confirm them when the counter resets. Your existing bookings stay exactly where they are.

Do you take a commission on the free plan?

No — on any plan. Retveno never takes a percentage of a booking. Deposits on paid plans go through your own Stripe account, where only Stripe's standard card fee applies.

Is it suitable for a small business?

It is built for one: an owner-run tour, activity or appointment business taking bookings over chat. If you need marketplace distribution or a ticket office, you want a bigger system than this one.

Related: Pricing · Commission-free booking system · Booking software for tour operators · Compare alternatives

You do you. We do the rest.

Keep taking bookings where your guests already are — start free and let the admin run itself.

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