WhatsApp & Instagram booking software for tour operators
Your guests already message you to book. Retveno turns every WhatsApp, Instagram and Messenger booking conversation into a ready-to-confirm booking — automatically. Commission-free, with one flat monthly price.
Your guests already book in your DMs
For most adventure operators, the real booking funnel isn't a website checkout — it's a WhatsApp thread or an Instagram DM: "Do you have space Saturday for 4 people?" You answer, agree a price, and it lives in your chat history. That works until it doesn't: messages get buried, deposits get forgotten, and double-bookings happen. Retveno keeps the channel your guests love and adds the structure you've been missing.
Every booking message becomes a pending booking
Connect WhatsApp, Instagram or Messenger once. From then on, every booking conversation is read in the background and turned into a pending booking with the customer name, dates, group size and contact details already filled in. You just review the extracted details and tap confirm — no copy-paste into a spreadsheet, nothing new for your guests to install.
Or paste a screenshot — booking in seconds
Took the booking somewhere we don't connect to yet, or prefer to stay hands-on? Paste a screenshot of the chat and Retveno reads the name, dates, group size and contacts straight into a draft booking. You review every field before saving — nothing is stored until you confirm. It works for any chat, on any platform.
0% commission — keep every booking
These are bookings you sourced yourself, through your own Instagram and WhatsApp. You shouldn't pay a marketplace a cut for them. Retveno is a flat monthly subscription with no commission and no per-booking fee — every euro stays yours.
Deposits and reminders over WhatsApp
Confirm a booking, then send a Stripe checkout link in one click to take a deposit and lock in the spot. Automatic WhatsApp and SMS reminders go out before each trip to cut no-shows — without you lifting a finger.
Set up in an afternoon, no developers
Add your tours, connect a channel, and you're live the same day — no technical skills, no integrations to build. Start free with no credit card and upgrade when you're ready.
Frequently asked questions
Does it really read my WhatsApp messages automatically?
Yes — but only messages that match booking keywords like "book", "availability" or "dates", which you can customise in settings. Everything else is ignored instantly and never stored, and no person ever reads your messages.
Do my customers need to install or learn anything?
No. Your guests keep using WhatsApp, Instagram or Messenger exactly as they do today. Nothing changes on their side — the automation is entirely on yours.
Which channels does it support?
WhatsApp, Instagram and Facebook Messenger. You can also paste a screenshot from any other chat app to create a booking, so you're never locked out of a channel.
Is it really commission-free?
Yes. One flat monthly price — no commission and no per-booking fee. Every booking stays 100% yours.
Is there a free plan?
Yes. Start free with no credit card required, upgrade when you're ready, and cancel anytime — your data always stays yours.
Also see: FareHarbor alternative · Adventure experiences · Pricing