WhatsApp · Instagram · Messenger — captured automatically

Surf schools booking software

Commission-free booking software for Surf schools operators who take bookings over WhatsApp, Instagram and Messenger. Turn every enquiry into a ready-to-confirm booking — one flat monthly price, 0% commission.

Surf schools book around tides and conditions, and confirm most lessons in an Instagram DM the day before. Retveno keeps that flow and adds the board and wetsuit details your instructors need.

No credit card required · Your guests keep using the apps they already love

Try it now — no signup

A whole messy chat becomes one clean booking.

Real bookings don't arrive in one tidy message — they're a back-and-forth, with changed dates and afterthoughts. Watch us untangle the whole thread into a single booking, exactly like we do on autopilot.

Customer chat

Type a customer message below — or try the or example.

Your booking card will appear here.

We only read this one chat to show you the result — nothing is saved.

0%Commission on bookings
InstantFrom DM to pending booking
100%Of every sale is yours

Built for operators

Keep your channels — lose the admin

Your DMs become bookings — automatically

Connect your channels once and the messages customers send you on WhatsApp, Instagram and Messenger turn into ready-to-confirm bookings by themselves. No copy-paste, no typing, nothing for your guests to install — you just tap confirm. Only messages that mention a booking are ever read; never your private chats.

Commission-free

Unlike Rezdy or FareHarbor, we never take a cut of your bookings. One flat monthly price, every sale is yours.

WhatsApp reminders

Automatic SMS and WhatsApp reminders before each trip cut no-shows without you lifting a finger.

Your enquiries become bookings — automatically

Connect WhatsApp, Instagram or Messenger once and every booking conversation turns into a pending booking with the customer name, dates, group size and contact details already filled in. Review and tap confirm — no copy-paste, no marketplace, nothing new for your guests to learn. Not a channel we connect to yet? Paste a screenshot and Retveno reads it into a draft booking.

  1. 1A message arrivesA customer asks about dates, prices or space — in the app they already use.
  2. 2Details extractedDates, group size and contact details are read out of the thread into a draft. A message with no firm date becomes an enquiry, not a booking.
  3. 3You review it — pending until thenNothing is confirmed on your behalf. You see what was captured, what is missing, and what the booking does to that departure.
  4. 4ConfirmedThe departure, the manifest and the guest's record all move together.

Capture the details Surf schools actually needs

Generic booking forms don't fit adventure activities. Board volume and wetsuit sizing come straight from a surfer’s level, height and weight, and the session time comes from the tide — all of it worth capturing at booking. Retveno lets you define your own custom fields per tour — for example level, height and weight, board size, wetsuit size — so every booking captures exactly what you need to run the trip safely.

Captured on every booking
  • level
  • height and weight
  • board size
  • wetsuit size
What limits a departure

Boards and instructors per tide session, on a timetable that moves about an hour later each day.

A Surf schools departure6 of 12 seats taken
6 seats left.
Waivers

Sent with the booking and signed before arrival, so nobody is filling in paperwork at the meeting point. On the Pro plan.

On the day

A departure manifest you can open on your phone, carrying every custom field the booking captured — and exportable to CSV.

How Surf schools actually runs

Surf lessons are scheduled by the tide, not by the working day, which means the timetable moves roughly an hour later each day and no two weeks look alike. Most confirmations happen the evening before, once the forecast is worth trusting.

Every departure on one calendar

When the forecast moves, you move the departure — not forty chat threads. Seats, deposits and the guide assigned, in one view.

The Retveno calendar on a tablet: a fortnight of departures, each showing seats sold, the money still sellable, deposits due and the guide assigned.

What a half-filled booking costs you

Board volume follows height and weight, and wetsuit sizing follows the same numbers.

A school that does not have them before the van is loaded either carries the whole rack or sends someone out on the wrong board — and the first lesson is where a beginner decides whether they will ever come back.

What one more guest actually earns you

One more guest can cost more than they pay — another vehicle, another guide, another van run. Retveno works it out per departure before you accept the booking.

See how departure profitability works →
Profit per departure, by group size Illustrative session — €40 a student, €4 a head for boards and suits, and an €80 instructor for every 6.
7

7 guests net €92 — €13.14 each, once you hire 2 × Instructor.

A group of 6 earns more: €136.

Show the numbers
Net profit per departure at each group size, for the illustrative tour above.
GuestsNeedsNetEach
11 × Instructor-€44-€44
21 × Instructor-€8-€4
31 × Instructor€28€9.33
41 × Instructor€64€16
51 × Instructor€100€20
61 × Instructor€136€22.67
72 × Instructor€92€13.14
82 × Instructor€128€16
92 × Instructor€164€18.22
102 × Instructor€200€20
112 × Instructor€236€21.45
122 × Instructor€272€22.67
133 × Instructor€228€17.54
143 × Instructor€264€18.86
153 × Instructor€300€20
163 × Instructor€336€21
173 × Instructor€372€21.88
183 × Instructor€408€22.67

One day, two ways

The same hours, the same weather, the same customers — once with the admin you do now, and once with it already done.

  1. 06:30The tide moves an hour later than yesterday.

    You message every student with the new lesson time.

    You move the session; every student gets the new time.

  2. 08:15Beginners and improvers both want the morning.

    You sort levels from memory and double-book the foamies.

    Level is on every booking, and the session shows the boards left.

  3. 12:00A walk-up wants a lesson this afternoon.

    You ask their height and weight, then guess the board.

    Height and weight are fields; the right board goes out.

  4. 16:30Tomorrow's van needs wetsuits by size.

    You load the whole rack because you're not sure.

    Wetsuit sizes are on the manifest; you load what's needed.

  5. End of the day

    21:00 Still texting tomorrow's students their tide time.

    17:40 Tomorrow is set. You paddle out for the evening session yourself.

First message to last admin
On your own06:00–21:00
With Retveno06:00–17:40

Your evening back — tomorrow just needs a glance

Keep 100% of every booking

Marketplaces take a commission or per-booking fee on sales you sourced yourself. Retveno is a flat monthly subscription with 0% commission — bring the customers over your own channels and keep every euro. Collect deposits with a one-click Stripe link and cut no-shows with automatic WhatsApp and SMS reminders.

Frequently asked questions

My start times move with the tide — can the system handle that?

Yes. Scheduled departures are set individually rather than on a fixed weekly pattern, so each day's lesson can start when the tide says it should and guests book against the real time.

Do I have to change how I take bookings?

No. Keep taking bookings on WhatsApp, Instagram and Messenger exactly as you do today. Connect your channels once and booking messages turn into ready-to-confirm bookings automatically.

What does a surf schools booking need to capture?

Board volume and wetsuit sizing come straight from a surfer’s level, height and weight, and the session time comes from the tide — all of it worth capturing at booking. In Retveno those are custom fields you define per tour — for this one, typically level, height and weight, board size, wetsuit size. They arrive filled in on the booking, appear on the departure manifest, and export to CSV with everything else.

Is it really commission-free?

Yes. One flat monthly price — no commission and no per-booking fee. Every booking stays 100% yours.

Is there a free plan?

Yes. Start free with no credit card required, upgrade when you're ready, and cancel anytime — your data always stays yours.

Similar activities

Also see: WhatsApp booking software · Is this departure worth running? · Adventure experiences · Pricing

You do you. We do the rest.

Keep taking bookings where your guests already are — start free and let the admin run itself.

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