Short answer: Acuity separates its plans mainly by how many staff calendars they allow, so a one-chair business wanting SMS reminders or class bookings buys a tier built for six. Retveno bundles reminders and deposits on the appointments plan and charges per staff seat you actually use. Acuity is the deeper scheduling product — packages, memberships, HIPAA — and that trade is the decision.
Acuity Scheduling is an appointment-scheduling platform owned by Squarespace, sold on three subscription tiers with no free plan. The tiers are separated largely by how many staff calendars each allows, with capabilities such as SMS reminders and group classes arriving above the entry tier.
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Connect your channels once and the messages customers send you on WhatsApp, Instagram and Messenger turn into ready-to-confirm bookings by themselves. No copy-paste, no typing, nothing for your guests to install — you just tap confirm. Only messages that mention a booking are ever read; never your private chats.
Unlike Rezdy or FareHarbor, we never take a cut of your bookings. One flat monthly price, every sale is yours.
Automatic SMS and WhatsApp reminders before each trip cut no-shows without you lifting a finger.
| Acuity Scheduling | Retveno | |
|---|---|---|
| Pricing model | Subscription tiers gated by staff-calendar count, no free plan | One flat monthly price |
| Commission on your own bookings | Often charged | 0% — always |
| How customers book | Marketplace or web checkout | Your WhatsApp & Instagram DMs |
| Best for | Squarespace-based practices needing packages, memberships or HIPAA compliance | Operators who sell direct over chat |
Based on each provider's publicly described pricing model at the time of writing — always check current pricing on their own website.
Most booking platforms take a per-booking fee or a commission on sales you sourced yourself. Retveno is a flat monthly subscription with 0% commission — bring the customers over your own channels and keep every euro. On 40 bookings a month at €60 average, a 6% fee is over €1,700 a year you simply stop paying.
Acuity ties capability to calendar count, which works cleanly if your staff count and your feature needs happen to grow together. Single-operator trades are where they come apart. A solo tattooist who wants deposits taken at booking, or a one-room studio that starts running a weekly class, needs something that lives on a tier priced for a six-calendar business — and pays for five calendars nobody opens in order to get it. The other friction is the starting point: Acuity has no free plan, so evaluating it properly means subscribing first.
Pricing by calendar allowance means your bill steps with headcount and your capability steps with your bill, even when the two have nothing to do with each other. Retveno prices the appointments plan as a base plus a charge per staff seat, so a second chair costs one seat rather than the next tier, and reminders, deposits and analytics are in the plan rather than above it. The shapes suit different businesses: Acuity is coherent for a practice that grows in staff, ours for one that grows in bookings.
Acuity is a deeper scheduling product than Retveno and has spent years being one. Packages, memberships and gift certificates, detailed intake forms, mature calendar sync, an API, and HIPAA compliance for medical and therapy practices — none of which we offer. If you are on Squarespace it is also native to the site you already run. For a clinic selling ten-session packages, or any practice with a compliance requirement, Acuity is the right answer and we are not a substitute.
Send a Stripe checkout link in one click to collect a deposit, and let automatic WhatsApp and SMS reminders cut no-shows before each trip. Set departures with capacity so a full group never gets double-booked. Set up in an afternoon — no developer required.
At one calendar on annual billing their entry tier is inexpensive, and if an online booking page and email reminders are the whole requirement it may well be the cheaper answer. The comparison changes when a single-chair business wants something the entry tier does not carry — SMS reminders, deposits held against no-shows, a class on Saturdays. On Retveno those are in the appointments plan rather than a tier above it, and the price moves when you hire, not when you need a feature.
Most booking platforms report revenue and occupancy rather than margin, so the per-departure profit and loss — guide time, vehicle, equipment, per-guest costs — usually ends up in a spreadsheet next to the booking system. Retveno computes it per departure, including vehicles and guides as step costs, and warns you before you accept a booking that would push a trip below the profit floor you set. See how that works.
Acuity Scheduling publishes subscription tiers and no free plan, separated largely by how many staff calendars each one allows. Your price therefore follows your calendar count rather than your booking volume — and capabilities such as SMS reminders or group classes sit above the entry tier, which is usually what decides the real cost. Retveno prices differently: a flat monthly subscription — free to start, €19 or €39 a month — with 0% commission and no per-booking fee, so what you pay does not move when the season does.
Yes. One flat monthly price — no commission and no per-booking fee, on every plan. Every booking stays 100% yours.
No migration is required to get started — add your tours and start taking bookings the same day. You can move historical bookings over gradually as you go.
No. Your guests keep messaging you on WhatsApp, Instagram or Messenger exactly as they do today — Retveno just turns those conversations into managed bookings for you behind the scenes.
Yes. Start free with no credit card required, upgrade when you're ready, and cancel anytime — your data always stays yours.
Compare Retveno with
FareHarborRezdyCheckfrontBókunPeek ProTrekkSoftXolaRegiondoVentrataBookeoAcuity Scheduling
Also see: Commission-free booking system · Booking software by activity · Pricing
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