Commission-free booking software for Climbing & via ferrata operators who take bookings over WhatsApp, Instagram and Messenger. Turn every enquiry into a ready-to-confirm booking — one flat monthly price, 0% commission.
Climbing and via ferrata guides work to strict guide-to-client ratios and hand out a full kit per person. Retveno captures both from the enquiry so a group is never overbooked against its ratio.
No credit card required · Your guests keep using the apps they already love
Built for operators
Connect your channels once and the messages customers send you on WhatsApp, Instagram and Messenger turn into ready-to-confirm bookings by themselves. No copy-paste, no typing, nothing for your guests to install — you just tap confirm. Only messages that mention a booking are ever read; never your private chats.
Unlike Rezdy or FareHarbor, we never take a cut of your bookings. One flat monthly price, every sale is yours.
Automatic SMS and WhatsApp reminders before each trip cut no-shows without you lifting a finger.
Connect WhatsApp, Instagram or Messenger once and every booking conversation turns into a pending booking with the customer name, dates, group size and contact details already filled in. Review and tap confirm — no copy-paste, no marketplace, nothing new for your guests to learn. Not a channel we connect to yet? Paste a screenshot and Retveno reads it into a draft booking.
Generic booking forms don't fit adventure activities. Guide ratios cap how many climbers can go out on a given route, and harness and helmet sizing has to be known before the kit is loaded. Retveno lets you define your own custom fields per tour — for example harness and helmet size, climbing experience, height, group ratio — so every booking captures exactly what you need to run the trip safely.
Guided climbing runs to ratios: a guide can take a fixed number of clients on a given route and no more, which makes capacity a safety parameter rather than a commercial one. Routes also come in and out of condition through the season, so what you can offer this month is not what you offered last.
Harness and helmet sizing decides what the guide carries, and previous experience decides which route is even a candidate. Overbooking against the ratio is the failure that matters most, because the fix on the day is telling someone they are not going.
Marketplaces take a commission or per-booking fee on sales you sourced yourself. Retveno is a flat monthly subscription with 0% commission — bring the customers over your own channels and keep every euro. Collect deposits with a one-click Stripe link and cut no-shows with automatic WhatsApp and SMS reminders.
Run each route as a scheduled departure with the capacity set to the ratio. Once it is full it stops taking bookings, so the limit is enforced when people book rather than discovered at the trailhead.
No. Keep taking bookings on WhatsApp, Instagram and Messenger exactly as you do today. Connect your channels once and booking messages turn into ready-to-confirm bookings automatically.
Yes. Define your own custom fields per tour so each booking captures exactly the safety and logistics details your activity needs — not a one-size-fits-all form.
Yes. One flat monthly price — no commission and no per-booking fee. Every booking stays 100% yours.
Yes. Start free with no credit card required, upgrade when you're ready, and cancel anytime — your data always stays yours.
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Also see: WhatsApp booking software · Adventure experiences · Pricing
Keep taking bookings where your guests already are — start free and let the admin run itself.
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