Commission-free booking software for Horse riding operators who take bookings over WhatsApp, Instagram and Messenger. Turn every enquiry into a ready-to-confirm booking — one flat monthly price, 0% commission.
Riding centres match every guest to a horse, and the details that decide the match arrive in a chat message. Retveno captures them at booking so your yard knows who is riding what before anyone arrives.
No credit card required · Your guests keep using the apps they already love
Try it now — no signup
Real bookings don't arrive in one tidy message — they're a back-and-forth, with changed dates and afterthoughts. Watch us untangle the whole thread into a single booking, exactly like we do on autopilot.
Type a customer message below — or try the or example.
Your booking card will appear here.
We only read this one chat to show you the result — nothing is saved.
Built for operators
Connect your channels once and the messages customers send you on WhatsApp, Instagram and Messenger turn into ready-to-confirm bookings by themselves. No copy-paste, no typing, nothing for your guests to install — you just tap confirm. Only messages that mention a booking are ever read; never your private chats.
Unlike Rezdy or FareHarbor, we never take a cut of your bookings. One flat monthly price, every sale is yours.
Automatic SMS and WhatsApp reminders before each trip cut no-shows without you lifting a finger.
Connect WhatsApp, Instagram or Messenger once and every booking conversation turns into a pending booking with the customer name, dates, group size and contact details already filled in. Review and tap confirm — no copy-paste, no marketplace, nothing new for your guests to learn. Not a channel we connect to yet? Paste a screenshot and Retveno reads it into a draft booking.
Generic booking forms don't fit adventure activities. Horse allocation depends on rider experience, weight and height — get those wrong and a ride has to be reshuffled at the mounting block. Retveno lets you define your own custom fields per tour — for example rider experience, rider weight, height, helmet size — so every booking captures exactly what you need to run the trip safely.
The string of horses. Every ride is a matching problem, and the same horse cannot go out twice in a row.
Sent with the booking and signed before arrival, so nobody is filling in paperwork at the meeting point. On the Pro plan.
A departure manifest you can open on your phone, carrying every custom field the booking captured — and exportable to CSV.
A riding centre's constraint is the string of horses, not the clock: every ride is a matching problem between the riders who booked and the horses available, and the same horse cannot go out twice in a row.
Weather closes trails, and beginners and experienced riders often cannot go out together at all.
When the forecast moves, you move the departure — not forty chat threads. Seats, deposits and the guide assigned, in one view.
Rider experience, weight and height are the inputs to that matching, and getting them at the mounting block means reshuffling in front of a group already in helmets.
Asked at booking, they let the yard allocate the night before, which is when it is actually convenient.
One more guest can cost more than they pay — another vehicle, another guide, another van run. Retveno works it out per departure before you accept the booking.
See how departure profitability works →6 guests net €70 — €11.67 each, once you hire 2 × Guide + 6 × Horse.
A group of 5 earns more: €105.
| Guests | Needs | Net | Each |
|---|---|---|---|
| 1 | 1 × Guide + 1 × Horse | -€35 | -€35 |
| 2 | 1 × Guide + 2 × Horse | €0 | €0 |
| 3 | 1 × Guide + 3 × Horse | €35 | €11.67 |
| 4 | 1 × Guide + 4 × Horse | €70 | €17.50 |
| 5 | 1 × Guide + 5 × Horse | €105 | €21 |
| 6 | 2 × Guide + 6 × Horse | €70 | €11.67 |
| 7 | 2 × Guide + 7 × Horse | €105 | €15 |
| 8 | 2 × Guide + 8 × Horse | €140 | €17.50 |
| 9 | 2 × Guide + 9 × Horse | €175 | €19.44 |
| 10 | 2 × Guide + 10 × Horse | €210 | €21 |
| 11 | 3 × Guide + 11 × Horse | €175 | €15.91 |
| 12 | 3 × Guide + 12 × Horse | €210 | €17.50 |
| 13 | 3 × Guide + 13 × Horse | €245 | €18.85 |
| 14 | 3 × Guide + 14 × Horse | €280 | €20 |
| 15 | 3 × Guide + 15 × Horse | €315 | €21 |
| 16 | 4 × Guide + 16 × Horse | €280 | €17.50 |
| 17 | 4 × Guide + 17 × Horse | €315 | €18.53 |
| 18 | 4 × Guide + 18 × Horse | €350 | €19.44 |
The same hours, the same weather, the same customers — once with the admin you do now, and once with it already done.
You search the chats for which beginner was matched to her.
Rider experience is on every booking, so re-matching starts from facts.
You reshuffle the string in front of a group in helmets.
Weight and height were asked at booking; the match was right.
It sits unread while you're in the saddle.
It's a pending booking by the time you dismount.
You guess sizes from ages and hope.
Helmet size is on the manifest for every rider.
21:00 Still matching tomorrow's riders to horses on paper.
17:45 The string is planned. You take your own horse out for the evening.
Your evening back — tomorrow just needs a glance
Marketplaces take a commission or per-booking fee on sales you sourced yourself. Retveno is a flat monthly subscription with 0% commission — bring the customers over your own channels and keep every euro. Collect deposits with a one-click Stripe link and cut no-shows with automatic WhatsApp and SMS reminders.
Yes, as custom fields on the booking — you decide which ones each ride asks for. They arrive with the booking, so the yard can allocate horses in advance rather than at the gate.
No. Keep taking bookings on WhatsApp, Instagram and Messenger exactly as you do today. Connect your channels once and booking messages turn into ready-to-confirm bookings automatically.
Horse allocation depends on rider experience, weight and height — get those wrong and a ride has to be reshuffled at the mounting block. In Retveno those are custom fields you define per tour — for this one, typically rider experience, rider weight, height, helmet size. They arrive filled in on the booking, appear on the departure manifest, and export to CSV with everything else.
Yes. One flat monthly price — no commission and no per-booking fee. Every booking stays 100% yours.
Yes. Start free with no credit card required, upgrade when you're ready, and cancel anytime — your data always stays yours.
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Also see: WhatsApp booking software · Is this departure worth running? · Adventure experiences · Pricing
Keep taking bookings where your guests already are — start free and let the admin run itself.
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