Zipline booking software

Your enquiries become bookings — automatically

Connect WhatsApp, Instagram or Messenger once and every booking conversation turns into a pending booking with the customer name, dates, group size and contact details already filled in. Review and tap confirm — no copy-paste, no marketplace, nothing new for your guests to learn. Not a channel we connect to yet? Paste a screenshot and Retveno reads it into a draft booking.

Capture the details Zipline actually needs

Generic booking forms don't fit adventure activities. A zipline booking turns on rider weight, age and height — every rider, not a total — because the course has a minimum as well as a maximum, and the limits are the gear's, not a policy you can waive on the day. Retveno lets you define your own custom fields per tour — for example rider weights, ages, heights, harness sizes, closed-toe footwear, group size, any mobility or medical notes — so every booking captures exactly what you need to run the trip safely.

Captured on every booking

• rider weights
• ages
• heights
• harness sizes
• closed-toe footwear
• group size
• any mobility or medical notes

What limits a departure

Throughput on a timed start — guides on the platforms and the slowest group on the line, not seats in a vehicle. One course, one set of staff, a fixed number of riders you can send down it in an hour.

Add a party of 26 seats left.

Waivers

Sent with the booking and signed before arrival, so nobody is filling in paperwork at the meeting point. On the Pro plan.

On the day

A departure manifest you can open on your phone, carrying every custom field the booking captured — and exportable to CSV.

How Zipline actually runs

A zipline runs on a schedule that weather interrupts rather than defines.

The course is steel cable on exposed platforms, so lightning stops it the moment it is within range and restarts it on a timer, not on judgement — a clear afternoon can still cost you two timed starts in the middle of it. High wind does the same on the longer spans. That makes the operating question different from a river or a wind sport: you are not choosing whether today runs, you are re-seating the people who were on the two starts that did not, while the next four are already arriving.

Most zipline operations also run the aerial park — the ropes circuits, the nets, the climbing elements — off the same platforms, staff and briefing.

The two sell to different people on the same day: the park is a three-hour family session booked for the school holidays, the zipline a twenty-minute ride bought on the spot by someone who walked up. Set each as its own tour with its own capacity and price and one afternoon holds both, without a park session quietly consuming the slots a coach party already has.

Every departure on one calendar

When the forecast moves, you move the departure — not forty chat threads. Seats, deposits and the guide assigned, in one view.

What a half-filled booking costs you

Weight is the one that bites, and it bites in the direction nobody expects.

A rider over the maximum can be turned away at the harness, which is a refund and an argument. A rider under the minimum will stall partway down the line and has to be retrieved by a guide going out after them — the group waits, the timed starts behind it back up, and it happens in front of everyone. Collected at booking it is a number in a field; discovered at the platform it is the rest of the afternoon.

Keep 100% of every booking

Marketplaces take a commission or per-booking fee on sales you sourced yourself. Retveno is a flat monthly subscription with 0% commission — bring the customers over your own channels and keep every euro. Collect deposits with a one-click Stripe link and cut no-shows with automatic WhatsApp and SMS reminders.