WhatsApp · Instagram · Messenger — captured automatically

Enduro & MTB tours booking software

Commission-free booking software for Enduro & MTB tours operators who take bookings over WhatsApp, Instagram and Messenger. Turn every enquiry into a ready-to-confirm booking — one flat monthly price, 0% commission.

Enduro and mountain-bike guides fill their weekends from Instagram and WhatsApp, and every rider needs a bike that fits. Retveno turns those chats into bookings with the sizing and shuttle details attached.

No credit card required · Your guests keep using the apps they already love

Try it now — no signup

A whole messy chat becomes one clean booking.

Real bookings don't arrive in one tidy message — they're a back-and-forth, with changed dates and afterthoughts. Watch us untangle the whole thread into a single booking, exactly like we do on autopilot.

Customer chat

Type a customer message below — or try the or example.

Your booking card will appear here.

We only read this one chat to show you the result — nothing is saved.

0%Commission on bookings
InstantFrom DM to pending booking
100%Of every sale is yours

Built for operators

Keep your channels — lose the admin

Your DMs become bookings — automatically

Connect your channels once and the messages customers send you on WhatsApp, Instagram and Messenger turn into ready-to-confirm bookings by themselves. No copy-paste, no typing, nothing for your guests to install — you just tap confirm. Only messages that mention a booking are ever read; never your private chats.

Commission-free

Unlike Rezdy or FareHarbor, we never take a cut of your bookings. One flat monthly price, every sale is yours.

WhatsApp reminders

Automatic SMS and WhatsApp reminders before each trip cut no-shows without you lifting a finger.

Your enquiries become bookings — automatically

Connect WhatsApp, Instagram or Messenger once and every booking conversation turns into a pending booking with the customer name, dates, group size and contact details already filled in. Review and tap confirm — no copy-paste, no marketplace, nothing new for your guests to learn. Not a channel we connect to yet? Paste a screenshot and Retveno reads it into a draft booking.

  1. 1A message arrivesA customer asks about dates, prices or space — in the app they already use.
  2. 2Details extractedDates, group size and contact details are read out of the thread into a draft. A message with no firm date becomes an enquiry, not a booking.
  3. 3You review it — pending until thenNothing is confirmed on your behalf. You see what was captured, what is missing, and what the booking does to that departure.
  4. 4ConfirmedThe departure, the manifest and the guest's record all move together.

Capture the details Enduro & MTB tours actually needs

Generic booking forms don't fit adventure activities. Bike allocation runs on rider height and skill level, and a shuttle-supported day needs pickup points locked in before the van leaves. Retveno lets you define your own custom fields per tour — for example rider height, bike size, skill level, shuttle pickup — so every booking captures exactly what you need to run the trip safely.

Captured on every booking
  • rider height
  • bike size
  • skill level
  • shuttle pickup
What limits a departure

Bikes that fit the riders who booked, plus seats in the shuttle van.

A Enduro & MTB tours departure6 of 12 seats taken
6 seats left.
Waivers

Sent with the booking and signed before arrival, so nobody is filling in paperwork at the meeting point. On the Pro plan.

On the day

A departure manifest you can open on your phone, carrying every custom field the booking captured — and exportable to CSV.

How Enduro & MTB tours actually runs

Enduro and MTB guiding is a weekend business with a fleet attached: riders arrive Saturday, bikes have to fit them, and a shuttle-supported day only works if the van and the riders are in the same place at the same time.

Trail conditions move the plan as much as weather does.

Every departure on one calendar

When the forecast moves, you move the departure — not forty chat threads. Seats, deposits and the guide assigned, in one view.

The Retveno calendar on a tablet: a fortnight of departures, each showing seats sold, the money still sellable, deposits due and the guide assigned.

What a half-filled booking costs you

Rider height maps to frame size, and a bike that does not fit is a day of riding nobody enjoys.

Skill level decides the trails, and the shuttle pickup decides whether the day starts on time — three details that are trivial to collect at booking and awkward to chase on a Friday night.

What one more guest actually earns you

One more guest can cost more than they pay — another vehicle, another guide, another van run. Retveno works it out per departure before you accept the booking.

See how departure profitability works →
Profit per departure, by group size Illustrative ride — €70 a rider, €6 a head, a €20 bike each, and a €90 shuttle van for every 8.
9

9 guests net €216 — €24 each, once you hire 9 × Bike + 2 × Shuttle van.

A group of 8 earns more: €262.

Show the numbers
Net profit per departure at each group size, for the illustrative tour above.
GuestsNeedsNetEach
11 × Bike + 1 × Shuttle van-€46-€46
22 × Bike + 1 × Shuttle van-€2-€1
33 × Bike + 1 × Shuttle van€42€14
44 × Bike + 1 × Shuttle van€86€21.50
55 × Bike + 1 × Shuttle van€130€26
66 × Bike + 1 × Shuttle van€174€29
77 × Bike + 1 × Shuttle van€218€31.14
88 × Bike + 1 × Shuttle van€262€32.75
99 × Bike + 2 × Shuttle van€216€24
1010 × Bike + 2 × Shuttle van€260€26
1111 × Bike + 2 × Shuttle van€304€27.64
1212 × Bike + 2 × Shuttle van€348€29
1313 × Bike + 2 × Shuttle van€392€30.15
1414 × Bike + 2 × Shuttle van€436€31.14
1515 × Bike + 2 × Shuttle van€480€32
1616 × Bike + 2 × Shuttle van€524€32.75
1717 × Bike + 3 × Shuttle van€478€28.12
1818 × Bike + 3 × Shuttle van€522€29

One day, two ways

The same hours, the same weather, the same customers — once with the admin you do now, and once with it already done.

  1. 08:00Saturday riders arrive, and the bikes have to fit them.

    You guess frame sizes from what they said in chat.

    Rider height is on every booking, so the bikes are sized.

  2. 09:30The shuttle van leaves at ten from two pickups.

    You phone round to confirm who's at which pickup.

    Shuttle pickup is on every booking in the manifest.

  3. 13:00A rider booked for the black trail is a beginner.

    You find out at the trailhead and reroute the group.

    Skill level was asked at booking; the trail was right.

  4. 17:30Sunday's group needs bikes and shuttle seats.

    You rebuild both lists from Saturday's chats.

    Bike size and pickup are on the manifest for each rider.

  5. End of the day

    21:15 Still sizing tomorrow's bikes from the chat history.

    18:00 Sunday is ready. You ride the evening loop yourself.

First message to last admin
On your own08:00–21:15
With Retveno08:00–18:00

Your evening back — tomorrow just needs a glance

Keep 100% of every booking

Marketplaces take a commission or per-booking fee on sales you sourced yourself. Retveno is a flat monthly subscription with 0% commission — bring the customers over your own channels and keep every euro. Collect deposits with a one-click Stripe link and cut no-shows with automatic WhatsApp and SMS reminders.

Frequently asked questions

Can I collect rider height and bike size when they book?

Yes — set them as custom fields on the tour and they arrive with the booking, so bikes can be allocated before the weekend rather than in the car park while everyone waits.

Do I have to change how I take bookings?

No. Keep taking bookings on WhatsApp, Instagram and Messenger exactly as you do today. Connect your channels once and booking messages turn into ready-to-confirm bookings automatically.

What does a enduro & mtb tours booking need to capture?

Bike allocation runs on rider height and skill level, and a shuttle-supported day needs pickup points locked in before the van leaves. In Retveno those are custom fields you define per tour — for this one, typically rider height, bike size, skill level, shuttle pickup. They arrive filled in on the booking, appear on the departure manifest, and export to CSV with everything else.

Is it really commission-free?

Yes. One flat monthly price — no commission and no per-booking fee. Every booking stays 100% yours.

Is there a free plan?

Yes. Start free with no credit card required, upgrade when you're ready, and cancel anytime — your data always stays yours.

Similar activities

Also see: WhatsApp booking software · Is this departure worth running? · Adventure experiences · Pricing

You do you. We do the rest.

Keep taking bookings where your guests already are — start free and let the admin run itself.

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