Commission-free booking software for piercing studios. Give clients a link that shows your real availability, takes the deposit and fills the gaps you would otherwise spend the evening filling by message.
Piercing studios mix quick walk-in-length appointments with longer consultations and check-ups. Retveno keeps them all on one bookable calendar per piercer.
No credit card required · Nothing for your clients to download
1 · Choose a service
Standard piercing20 min · €35
Surface piercing45 min · €70
Jewellery change15 min · €15
2 · Choose who
Any piercerMia
3 · Pick a time
12:0012:3013:0014:0014:3015:00
ConfirmedStandard piercing · 13:00
0%Commission on bookings
24/7Your book is open
100%Of every sale is yours
Built for appointments
Your calendar fills itself
A booking page that knows your hours
Set each staff member's weekly hours and time off once, and your own booking link does the rest. Customers pick a service, a person or "any available", a day and a time — days you are closed are greyed out, times already taken are struck through, and two people can never take the same slot.
Buffers that hold the gap
Give every service a cleanup buffer and the next booking simply cannot land in it. A 30-minute cut with a 15-minute buffer keeps the chair busy until the room is genuinely ready.
Deposits and reminders included
Take a deposit per service through your own Stripe account, and let automatic email, SMS and WhatsApp reminders cut the no-shows. Both are part of the plan, not paid add-ons.
Availability per piercer, not per business
A ten-minute lobe piercing and a forty-minute surface piece cannot share one generic slot length without wasting half the day. Retveno gives every piercer their own weekly hours and time off, and maps each service to the people who can actually perform it. A client picks the person they want — or "any available" — and only ever sees times that person is genuinely free.
Durations and buffers your day survives
Every service carries its own duration, price, deposit and cleanup buffer. The buffer is held after the appointment as well as before it, so two bookings can never quietly erase the gap between them — the mistake that makes a diary look fine at nine and hopeless by noon.
How piercing studios actually run a week
A piercing studio's day is a mix nobody else has: ten-minute jewellery changes sitting next to forty-minute surface work and the check-ups that follow both. One generic appointment length either wastes half the afternoon or overruns it, so each of those has to be its own service with its own duration before the booking page can be honest about what is free.
What a missed appointment costs you
Individually these are small slots, which is exactly why they are easy to leave unprotected — and why a run of them adds up quietly. Reminders do most of the work here: a message the day before turns the majority of forgotten appointments back into kept ones without you chasing anybody.
Deposits that stop the no-shows
Set a deposit per service and it is collected at booking through your own Stripe account — Retveno takes no cut. Switch on auto-confirm and a booking confirms itself the moment the deposit lands, or straight away when no deposit is due. Automatic email, SMS and WhatsApp reminders go out before the appointment either way.
Setting up a piercing studio
Add the quick work and the longer surface work as separate services — ten minutes and forty-five are not the same appointment — plus a check-up service if you offer them. One piercer per staff entry, real hours on each, and the page can carry the booked side of the day while the counter carries the walk-ins.
Frequently asked questions
Can I keep taking walk-ins alongside booked slots?
Yes. Nothing about the booking page stops you serving someone at the counter — but a walk-in you serve is not in the diary, so add it as a booking afterwards to keep the piercer's availability accurate and stop the page offering a time that has already gone.
Do my clients need an account or an app?
No. They open your booking link, pick a service and a time, and leave a name plus an email or a phone number — either is enough. There is nothing to download and no account to create.
Can each piercer have different hours?
Yes. Weekly hours and time off are set per person, and each service lists who can perform it, so availability is always calculated against the individual rather than the business.
Is there really no commission?
None. You pay a flat monthly price per staff member and nothing per booking. Deposits go to your own Stripe account, where only Stripe's standard card fee applies.