Outdoor Activity Booking Software

The weather reschedules your week, not you

Every indoor business books a slot and keeps it. Outdoors, the forecast gets a vote: wind cancels the tandem flights, a risen river changes which section runs, fresh snow moves the beginner group off the upper slope. Rescheduling is not an exception in this trade, it is a normal Friday night. What breaks is not the decision — it is finding everyone affected when each booking lives in the chat thread it arrived in.

Retveno puts every booking on one calendar by departure, so when conditions change you can see exactly who is on the affected trip, message them, and move them. Reminders then go out against the new time automatically — nobody turns up to yesterday's plan.

A season, not a year — and daylight is a capacity limit

Outdoor operators earn a year's income in a handful of months, and inside those months daylight caps how many departures a day can physically hold. A missed message in July costs far more than a missed message in February. Set departures with real capacity, let bookings fill them, and the trip closes itself when it is full — so peak week runs at the number you can actually guide rather than the number you accidentally accepted.

Kit and sizing, captured before the group arrives

Outdoor activities issue equipment, and equipment has sizes. Wetsuit and boot sizes, harness weight ranges, bike frame heights, helmet sizes, rider height and weight — get them at the point of booking and the kit is laid out before the van arrives. Get them on the trailhead and you are driving back for a different size while eleven people wait. Define the custom fields you need per activity; the booking captures them every time.

Waivers and safety detail signed in advance

Outdoor trades carry real risk, and the paperwork that goes with it. Send waivers as a link when the booking is confirmed and have them signed before the day rather than on a clipboard in the car park. Ability level, swimming competence, medical notes and certification numbers ride on the same booking, so the guide leading the group can see them without asking anyone to repeat themselves.

Deposits, because a weather no-show still costs you the guide

An empty seat outdoors is not just lost revenue — the guide was rostered, the boat went out, the lift pass was bought. Send a Stripe checkout link in one click to take a deposit at booking, and automatic WhatsApp and SMS reminders before the trip to cut the drop-off rate. Both run without you touching them.

0% commission on the bookings you sourced yourself

Outdoor operators sell most trips through their own Instagram, their own WhatsApp and word of mouth in the car park — then hand a percentage of them to a marketplace anyway. Retveno is a flat monthly subscription with no commission and no per-booking fee, so a busy August makes you more money rather than costing you more in fees.